Improving Coating Failure Claim Response for Coating Manufacturers
Coating failure claims are a common challenge in the protective coatings industry, but the way these claims are managed can make all the difference. This guide delves into the critical early stages of investigation, highlighting the importance of structured Root Cause Analysis and the role of independent experts. By addressing common pitfalls and implementing best practices, coating manufacturers can enhance their claim response, reduce costs, and build customer trust. Discover how to transform your approach to coating failure investigations and ensure more successful outcomes for your business. Read on to unlock practical solutions that can elevate your claims management process.
Detachment of underwater hull coatings
This project involved a vessel that had extensive detachment of the underwater hull coatings which the management company instructed Safinah to review the in dock vessel condition, coating supplier reports and paint flake analysis to determine the root cause of the coating detachment.
Hull fouling after a prolonged static period
Safinah was instructed by a large global law firm on behalf of the owner of a vessel that was left static for a number of months in high fouling challenge waters by the charterers. The project entailed instruction to review the coating scheme and the condition of the underwater hull coating prior to the static period to confirm the coatings were in a good condition prior to the static period.
